Sueep LLC ("Sueep," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
Information We Collect
We collect personal information you provide directly to us and information generated through your interactions with us. This includes information collected when you:
- Fill out a contact, quote request, or service request form on our website
- Call, text, or email us
- Apply for a job or submit a career inquiry
- Communicate with us about our services
- Opt in to receive SMS or marketing communications
The types of personal information we may collect include:
- Name and contact information (email address, phone number, mailing address)
- Property or service address
- Job application information (resume, work history, references)
- Communication records (calls, texts, emails, form submissions)
- SMS consent and mobile opt-in information
- Usage data and technical information collected automatically when you visit our website (such as IP address, browser type, pages visited, and referring URLs)
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for our services
- Schedule and manage cleaning and painting services
- Send appointment reminders and service updates
- Send marketing messages to customers who have opted in to receive them
- Process job applications and manage hiring
- Improve our website, services, and customer experience
- Comply with applicable legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers that assist us in operating our business — such as CRM systems, phone and SMS platforms, email services, and scheduling tools — solely to the extent necessary to provide our services and communicate with you.
We may also disclose information when required by law, in response to legal process, or to protect the rights, property, or safety of Sueep, our customers, or others.
Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Mobile Opt-In & SMS Consent
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Terms & Conditions
1. SMS Consent Communication
Information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Sueep for marketing purposes, you may receive messages related to:
- Appointment reminders and service updates
- Promotional offers and marketing communications
- Follow-up messages related to quotes or ongoing services
Example: Thank you for reaching out to Sueep. We've received your inquiry and are working on a solution. Our team will update you within 24–48 business hours. For any further questions, feel free to reply or contact us at (267) 217-3596.
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments, promotions, and similar updates.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive marketing SMS communications by checking the consent checkbox on our website contact form. By checking that box, you consent to receive SMS messages from Sueep LLC related to marketing and general follow-up. Standard messaging disclosures apply: Reply STOP to opt out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
6. Opt-Out Method
You may opt out of receiving marketing SMS messages at any time by replying "STOP" to any message received from us. You may also contact us directly to request removal from our messaging list.
7. Help
For any issues, reply with the keyword HELP. You may also reach us directly at (267) 217-3596 or contact@sueep.com.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy.
- Message frequency may vary.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing SMS communications at any time by replying STOP
- Opt out of marketing emails by following the unsubscribe instructions in any email
To exercise these rights, please contact us using the information in the Contact section below.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Sueep LLC
Email: contact@sueep.com
Phone: (267) 217-3596